Frequently Asked Questions

Question 1

Do I have to pay for my trip all at once?

Accepted Answer

No. Your deposit is your trip total divided across a payment plan based on how far out you book — the earlier you reserve, the smaller your first payment. Full details on the Automatic Billing Plan page.

Question 2

How is my deposit calculated?

Accepted Answer

Your deposit isn't a flat dollar amount or percentage — it's your trip total divided across your payment plan, and your plan length depends on how far out you book. The earlier you book, the smaller your first payment. Book within 90 days of departure, and full payment is due at booking.

Question 3

What if I book close to the departure date?

Accepted Answer

If you book within about three months of departure, there is no runway left to spread payments across. In that case the full trip cost is due in one payment at booking.

This is not a penalty or a separate rule — it is what the same calculation produces when there are no months left before the deadline.

Question 4

When are my payments taken?

Accepted Answer

Your first payment is taken straight away. You will see it on your statement the same day.

The rest are charged automatically. Same card, same day of the month, until your balance is clear. You do not need to do anything.

Your plan ends by itself. Once the final payment is taken, the schedule closes. Nothing continues afterwards and there is nothing to cancel.

Question 5

What happens if a payment fails?

Accepted Answer

Cards expire, get replaced, and occasionally get declined for reasons that have nothing to do with you.

If a payment does not go through, we try again within 48 hours. If it fails a second time, we will email you to update your card. Please do so promptly — an unpaid balance past the deadline puts your place on the trip at risk, and a late fee may apply under our Terms & Conditions.

Question 6

Can I change the card on file?

Accepted Answer

Email or call us and we will send you a secure link to update your card details. Never send card numbers by email or text — we will not ask you to, and neither will anyone legitimately acting for us.

Question 7

Are payments refundable?

Accepted Answer

All payments, including your first, are non-refundable and non-transferable. Full details are in our Terms & Conditions, which govern.

Question 8

Can I travel with LWT if I'm not part of an existing group?

Accepted Answer

Yes — that's exactly who our signature group trips are built for. You'll travel with a curated group of women, many of whom are also joining solo.

Question 9

What's included in the price?

Accepted Answer

Every trip includes your accommodations, in-destination transport, tours and excursions, cultural experiences, group activities, and select meals. Exact inclusions vary by trip — the full list is on each trip's page.

Pricing is per person, and double occupancy is the standard rate; single occupancy carries a supplement.

Question 10

Are flights included?

Accepted Answer

It depends on the package you choose. Some trips offer a flight-inclusive option alongside a land-only option — where both are available, you'll see them side by side when you select your package. Each trip page lists exactly what that trip includes.

Question 11

Can I choose my roommate?

Accepted Answer

Absolutely. We offer elite roommate matching for solo travelers or you can request to room with a friend. No random assignments here—your experience is curated

Question 12

Can I invite someone else to join a trip?

Accepted Answer

Absolutely! If you know someone who'd love to join, just share the link to the trip page with them — but don't wait too long, spots are limited and trips sell out fast.

Question 13

What name do I book under?

Accepted Answer

Your reservation must be made in your full legal name, exactly as it appears on your passport.

Question 14

Do I need a passport?

Accepted Answer

Yes. You will need a valid passport with at least six months of validity beyond your travel dates.

Question 15

Where do you travel?

Accepted Answer

Across Africa, Asia, Europe and South America. We choose destinations for culture and depth rather than convenience — places worth the long flight.

See the full calendar on our Trips page. If the destination you're dreaming of isn't listed, we also plan private and custom travel.

Question 16

Will I get travel updates or reminders?

Accepted Answer

Yes! You'll receive Luxe Dispatch emails beginning 4 months prior to travel with travel prep tips, cultural highlights, packing inspiration, and important deadlines.

Frequently Asked Questions

Payments and Payment Plans

Booking Your Trip

About Our Trips

Still have a question?