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Contact Luxe World Travels

Have a question about an upcoming trip, or ready to start planning your next Guided Travel Experience? Send a message below and our team — led by founder Shanea Lewis — will follow up with the personalized attention you deserve.

We respond within 24 hours, seven days a week.

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Have Questions? We've Got You Covered.

Frequently Asked Questions

Here are the questions we're asked most often — so you can move forward with total confidence.

What if I need to make changes to my booking?

If you need to update traveler info, change occupancy, or ask about excursions, just email us at info@luxeworldtravels.info or send a message inside the private Facebook group. We're happy to help.

Will I get travel updates or reminders?

Yes. You'll receive Luxe Dispatch emails beginning 4 months prior to travel with travel prep tips, cultural highlights, packing inspiration, and important deadlines.

Can I choose my roommate?

Absolutely. We offer elite roommate matching for solo travelers, or you can request to room with a friend. No random assignments here — your experience is curated.

Can I invite someone else to join this trip?

Absolutely. If you know someone who'd love to join, just share the link to that trip's page with them — but don't wait too long, spots are limited and trips sell out fast.

When will I receive my full itinerary?

The final itinerary is delivered 30 days before departure, including excursions, hotel details, and any bonus add-ons.

Luxe World Travels curates unforgettable experiences with precision and care. However, certain elements — especially outdoor activities such as boat days, beach excursions, or nature-based adventures — are subject to change due to weather conditions or circumstances beyond our control, such as vendor cancellations or local regulations. We reserve the right to modify the itinerary at any time in the interest of safety, guest experience, or logistical feasibility. In the event of such changes, Luxe will always provide a high-quality alternative of equal or greater value.

What if I have questions before the trip?

You can reach us by email or phone, or post in our private Facebook group where Luxe staff and fellow travelers are ready to assist.